JRS USA is a leader in the manufacture and production of insoluble fibers used in the food, pet food, home and personal care, chemical, technical, industrial industries and many more. As a global manufacturer and essential business, we are always looking to add talented and dedicated professionals to our teams across the United States.
Logistics Coordinator I
Schoolcraft, MI
Job Responsibilities
- Communicate with internal customers to provide information on shipping status, anticipated service failures, pickup and delivery dates/times and alternate solutions where possible.
- Interact closely with carriers / dispatch to receive information on shipping status.
- Provide support to customer service / sales about service capabilities, rates, and power availability to build and grow relationships with key accounts.
- Respond to questions and requests as quickly as possible; making every effort to meet customer expectations.
- Update carrier contact information in SAP in a timely manner.
Duties
- Utilizing SAP / Logistics Screen, plan and schedule transportation for future customer orders to ensure pickup and delivery dates completed on time.
- Set up Inbound and outbound freight for shipments at all JRS locations that includes customer orders, intercompany transfers, RMA’s, equipment and tradeshow materials using SAP and information provided by other departments.
- Communicate with carriers, brokers and customer service about deficient equipment and recovery plans.
- FTL and LTL shipment set-up.
- Freight claims processing and monitoring.
- Update and maintain freight business partners.
- Field freight related telephone calls and emails from internal and external customers.
- All other duties and projects as assigned.
Minimum Job Requirements, Skills and Qualifications
- High School diploma or equivalent
- 1-4 years Logistics/Supply Chain or equivalent job experience in an industrial environment.
- Strong analytical and critical thinking skills.
- 1 year of Customer Service experience preferred.
- Experienced with order processing software, preferably SAP.
- Adept in the use of MS Office, particularly Outlook, Excel and Word.
- Excellent organizational and time management skills.
- Able to work as instructed in an office environment.
- Comfortable with a fast-paced deadline driven environment.
- Administrative job experience will be helpful.
- Ability to handle multiple projects with strict deadlines.
- Position requires sitting, typing and viewing computer screens for extended periods.
Certifications/Licenses
- No specific certifications and licenses are required.
Interactions and Tools/Equipment Utilized in the Job
- Interacts with carriers (telephone, e-mail, fax, mail) and truck drivers (verbal) on a frequent basis.
- Consults with sales and customer service personnel and staff in Warehouses, Production and QA/QC.
- Utilizes standard office equipment, computer work station, CB-radio, intercom and truck scale.
- Dolly and packing equipment.
Physical Requirements
- The job requires sitting, typing and viewing computer screen for long periods of time and walking to various locations in the facility.
- Ability to lift up to 75 lbs.
- Ability to climb stairs and to walk to various parts of campus.
Other Information
- All rules and regulations of the Employee Handbook apply at all times.
- Standard working hours: 8:00 am – 5:00 pm, Monday – Friday. Overtime as needed.
- Eligible for In-2-Win Performance Bonus Program.
- Eligible for benefits, 401k and paid time off.
Interested?
If you are interested in this position, please email your resume, employment application and behavioral assessment questionnaire to hrjrsscm.
J. Rettenmaier
USA LP
16369 US 131 Highway
Schoolcraft, MI 49087
Phone: (269) 679-2340
Email: hrjrsscm
Disclaimer
This Job Description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks and duties of the jobholder might differ from those outlined in the Job Description. Other duties, as assigned, might be part of the job. Employee’s position, job function, standard work hours, location and reporting relationship may be changed at Employer’s discretion. This Job Description is not a guarantee of continued employment.